Regional Quality Manager (2024)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Quality E2E Strategy and Core responsibilities:

• Develop and deploy Quality E2E Strategy, Model and Standards and drives continuous improvement or targets through audit, assessment, reporting and consulting.
  
• Defines E2E relevant quality procedures together with local, regional and global teams (including shopfloor operators where relevant).
  
• Regional Overall responsible for all aspects of End-to-End Quality; First point of contact on these topics for internal and external stakeholders (Business, SC, Customers, Suppliers - End2End focus).
  
• Drives digitalization in area of responsibility together with global teams.
  
• Responsible for further developing, implementing and improving End to End (E2E) Quality program with all relevant stakeholders in assigned region and with Global E2E Quality Responsible.

• Quality E2E operational program:

• Ensures accurate, comprehensive, timely reporting of incidents, actions and follow up including trend analysis, root cause determination.
  
• Manages and tracks risk management / mitigation, identifies mission critical Q investment, push for approvals and support during implementation; ensures Q standards at own sites / CMTG / 3PM / 3PL sites.
  
• Manages Q input to major projects and all related Q regulatory and Q compliance issues at own sites, Suppliers, CMTG and 3PL.
  
• Implement and continuously improve the Quality Governance and Assurance processes in the Region "end-to-end" with suppliers, CMTG, own production, warehouses, distribution and customers.
  
• Monitor and continuously improve the E2E Quality performance along the value chain, including KPI monitoring and hygiene performance of own sites, suppliers, CMTG and 3PL.
  
• Ensure compliance to internal Systems, standards, requirements in the area of Q, SHE and Hygiene.
  
• Ensures compliance to IMS and with all applicable international & local Henkel norms and legal requirements, including customer audits, ISO certifications 9.001, 14.001, 45.001, 50.001, 22.716 (if GMP applicable) and overall audit programs for Suppliers, CMTG, 3PL.
  
• Sets up and maintains controls and documentation procedures linked to Quality E-2-E programs; ensures independence and governance in Q related decision making.
  
• Ensures manufacturing or production processes are meeting international and national Q standards, including product and process quality (e.g. FTR).
  
• Leads supplier quality complaints management and solves issues actively independent from source (Own sites/Supplier/CMTG/3PL).
  
• Steers best practices for the area of E2E Quality.

• Quality Culture and cross-functional collaboration:

• Leads and champions Quality (Q) E2E culture in the region by identifying, managing and mitigating Q related risks and opportunities, both internal and external.
  
• Lead, coordinate and support initiatives related to E2E quality improvement (tools, methods, digitalization), from needs identification through design and implementation until final effectiveness study; Drive continuous improvement of suppliers through good practice sharing and expert input e.g. lean six sigma and a culture of Kaizen in quality.
  
• Implements assessment / audit program to ensure continuous improvement and rapid action gaps, managing all related Q regulatory and Q compliance issues.
  
• Partner with global and cross-functional teams to drive value creation projects in quality.
  
• Works closely with the Global Center of Excellence on Quality to address global customer requirements including audits, standards and targets; supports in the anticipation, development, deployment, and execution of global and regional SHEQ strategy and programs.
  
• Prepare, coordinate and train the Q teams in all relevant Q areas, build strong capabilities in the teams; act as subject matter expert, trainer & coach for Quality related standards and procedures.
  
• Develops and trains the organization on the Q knowledge base (standards, procedures, improvement programs) to support excellence, deploys and measures effectiveness, owning the Regional Q E2E Audit program and following up on action closure; focus on suppliers, CMTG, 3PL and overarching topics along the SC.
  
• Supports and actively participates in cross-regional and global Q E2E collaboration.

YOUR SKILLS

• Bachelor Degree or above.
• 7 years working experiences inQuality and Systems.
• Engineering, Chemistry, HACCP, Six Sigma, DMAIC needs.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID:24066057

Contract & Job type:Regular - Full Time

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