Reach Your Goals with Success Services
Unlock the full power of Nonprofit and Education Cloud with our experts, programs, and resources.
See How Customers Benefit from the Success Ecosystem
A Robust Ecosystem to Meet Your Needs
Accelerate your time to value with our Nonprofit and Education experts, programs, and resources, in a way that works for you.
Success Plans
Get the right level of support for your organization.
Basic online support comes with all Standard Success plans. Upgrading to Premier Success will help you realize value from Salesforce with the following services:
- Premier 24/7 Phone & Chat Support
- Premier Expert Coaching Sessions
- Premier Ask-an-Expert Office Hours
- Trailhead, Help Portal, Community
Professional Services
Extend your team with trusted Nonprofit and Education advisors.
Our trusted advisors will help you achieve your goals faster, through flexible offerings that are tailored to your needs.
- Nonprofit and Education experts
- Strategic advisory guidance
- Complex implementations
- Hands-on technical support
Always-on Resources
Take advantage of our on-demand resources available to every customer.
Get connected to the community and get answers when you need them. All of this can be achieved through:
- Trailhead
- Trailblazer Community
- Help & Training Portal
- Webinars & Events
Customer Story
Canadian Cancer Society Transforms CRM and Responds to COVID-19
CCS consolidated and customized their databases with Salesforce to create a single source of truth for their data and a seamless customer experience for their donors and volunteers.
“With significant support from the team at Salesforce.org, we shifted our fundraising efforts so we can continue…supporting those impacted by cancer across Canada.”
Andrea Seale, Chief Executive Officer
Always-On Resources to Help You Succeed
Achieve Your Goals Faster
Learn how the Success Ecosystem can help you accelerate your time to value with Salesforce. We’ll help you choose a Nonprofit or Education offering that’s right for you.
