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Info-Tech Research Group Urges Businesses to Adopt a Customer Service Management Platform or Risk Hemorrhaging Clients

Press Release:

London, ON, June 19, 2012 - An explosion in Social Media and Mobile over the last few years has created a dire need for companies to adopt a Customer Service Management (CSM) platform to effectively manage customer service requests and retain clients according to Info-Tech Research Group. A...

Siebel Systems was the largest player in the market when acquired by Oracle in 2005 Since then, Oracle Siebel has continued to dominate the space offering all the bells and whistles, but at a steep price Its current pricing model puts it out of reach for most small to mid-sized organizations, but large enterprises will find it an extremely attracti...

Sievo

SoftwareReviews: Software Product

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Sievo is a procurement analytics solution for data driven enterprises. Sievo specialises in transforming heterogeneous procurement data from any source to business value that hits the bottom line. Sievo's proprietary data extraction, classification and enrichment software provide total spend visibility for some of the world's largest and most complex procurement organizations. Sievo empowers procurement to move beyond spend tracking with uniquely forward-looking solutions for realized savings management, contract lifecycle management and profitability forecasting.

Sievo. sr-software-product. Sievo. Sievo is a procurement analytics solution for data driven enterprises. Sievo specialises in transforming heterogeneous procurement data from any source to business value that hits the bottom line. Sievo's proprietary data extraction, classification and enrichment software provide total spend visibility for some of the world's largest and most complex procurement organizations. Sievo empowers procurement to move beyond spend tracking with uniquely forward-looking solutions for realized savings management, contract lifecycle management and profitability forecasting..

Oracle Is Finally Ready to Make Its Mark in the Cloud

Note: Vendor Management

Oracle makes some “go big or go home” claims this quarter.

project management and collaboration solutions for construction companies Vertical expansion is a tried-and-true growth tactic for mature software companies Financial services and healthcare verticals are typically the most lucrative entry verticals due to the high level of regulation in those markets driving the most need for specialized software ...

SABIO

SoftwareReviews: Software Product

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With SABIO, you manage all your knowledge from a single, central knowledge base. High-performance role-based user access control ensures each user gets precisely the knowledge they need.

SABIO. sr-software-product. Sabio GmbH. With SABIO, you manage all your knowledge from a single, central knowledge base. High-performance role-based user access control ensures each user gets precisely the knowledge they need..

SEEBURGER Business Integration Suite (BIS)

SoftwareReviews: Software Product

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One platform, one experience, any integration style, anywhere deployment. SEEBURGER is an integration software and services company with over 1,000 employees worldwide. Family-owned since 1986, SEEBURGER transforms business and the IT landscape with the BIS Platform – a cloud-ready, modular, agile, secure and scalable integration platform. BIS enables you to seamlessly connect and integrate applications, technologies, services and people across your entire ecosystem. With BIS, anyone can master the easiest to the most complex integration scenarios in one platform, on-premises, hybrid or in any cloud.

SEEBURGER Business Integration Suite (BIS). sr-software-product. SEEBURGER. One platform, one experience, any integration style, anywhere deployment. SEEBURGER is an integration software and services company with over 1,000 employees worldwide. Family-owned since 1986, SEEBURGER transforms business and the IT landscape with the BIS Platform – a cloud-ready, modular, agile, secure and scalable integration platform. BIS enables you to seamlessly connect and integrate applications, technologies, services and people across your entire ecosystem. With BIS, anyone can master the easiest to the most complex integration scenarios in one platform, on-premises, hybrid or in any cloud..

Sierra ILS

SoftwareReviews: Software Product

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From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates.

Sierra ILS. sr-software-product. Clarivate Analytics LLC. From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates..

Selligent

SoftwareReviews: Software Product

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Selligent enables you to easily design and optimize complex customer dialogs across email, SMS, social, site and more – all from one intuitive yet powerful drag-and-drop interface.

Selligent. sr-software-product. Selligent. Selligent enables you to easily design and optimize complex customer dialogs across email, SMS, social, site and more – all from one intuitive yet powerful drag-and-drop interface..

Sellular

SoftwareReviews: Software Product

Search Results | Info-Tech Research Group (6)

For BDR/SDR teams:Simple views and workflows designed to help you plan, organize and execute sales development tasks that help build pipeline. For AEs:Execute 100%your daily tasks in Sellular. Prospect, work deals, complete tasks—all without openingSalesforce. No more redundant admin. For Sales Managers:Happy reps, working fast. Your whole team will love it, and you’ll have visibility into right meaningful reports, call recordings and actionable insights to increase rep productivity, all within Sellular.

Sellular. sr-software-product. Plivo. For BDR/SDR teams:Simple views and workflows designed to help you plan, organize and execute sales development tasks that help build pipeline. For AEs:Execute 100%your daily tasks in Sellular. Prospect, work deals, complete tasks—all without openingSalesforce. No more redundant admin. For Sales Managers:Happy reps, working fast. Your whole team will love it, and you’ll have visibility into right meaningful reports, call recordings and actionable insights to increase rep productivity, all within Sellular..

The Next Wave of Venture Investing

Note: Trends and Predictions

In this week's issue, we're sharing a transcript of a FiRe VC panel, arranged and moderated for us by RedSeal CEO and Venrock venture partner emeritus Ray Rothrock. The subjects range from security, bitcoin, and blockchain to trust on the internet and healthcare.

He is the founder of SineWave, a venture capital firm based in Washington, DC; Dafina Toncheva - she's with US Venture Partners in Menlo Park- and Mark Gorenberg with Zetta Partners, in San Francisco So I'll let each of you sort of do your advertisem*nt about your fund, what your fund thesis is, and just why you are here Yanev? Yanev Suissa: Alrigh...

Security Information and Event Management

SoftwareReviews: Software Category

Security Information and Event Management (SIEM) or Security Information and Event Management software combines security event management (SEM) which analyzes log and event data in real time to provide threat monitoring, event correlation and incident response – with security information management (SIM) which collects, analyzes and reports on log data.

Security Information and Event Management. sr-software-category. Security Information and Event Management (SIEM) or Security Information and Event Management software combines security event management (SEM) which analyzes log and event data in real time to provide threat monitoring, event correlation and incident response – with security information management (SIM) which collects, analyzes and reports on log data. .

Siemens MindSphere

SoftwareReviews: Software Product

Search Results | Info-Tech Research Group (7)

MindSphere is the leading industrial IoT as a service solution that uses advanced analytics and AI to power IoT solutions from the edge to the cloud.

Siemens MindSphere. sr-software-product. Siemens Digital Industries Software. MindSphere is the leading industrial IoT as a service solution that uses advanced analytics and AI to power IoT solutions from the edge to the cloud..

Select a Student Information System

Blueprint: Industry Coverage

Student information systems (SIS) are part of the core group of applications that education organizations need to manage sensitive and private student data. Selecting the right SIS is a complex task with a multitude of functions and stakeholders that must be considered and consulted before...

Find the student information system that matches your strategic goals.

SIS Vendor Demonstration Script. templates-and-policies. Industry Coverage. Student Information SystemsSISSIS selectionSIS implementationselectionSIS RFPrequest for proposalSIS readinesssolutioningdemo scriptdemo scorecardrequirements picklistSIS requirementsSIS vendorsproductserviceSIS productsvendor landscapevendor managementcloud SISSaas SISon premise SISVideoWhiteboardWhiteboard SeriesDassaul SystemesWorkday StudentEllucianTylerCampusCampus ManagementJenzabarOracle higher educationUnit 4Unit4SAP for Higher EducationBlackboard. SIS Vendor Demonstration ScriptSIS productsparticular needsevaluationvendorstemplatescenariostoolorganization. Use this template to support your evaluation of SIS vendors and their solutions. Once complete, this template will provide vendors with scenarios that prompt them to display how the tool will support your organization's particular needs.. Use the SIS Vendor Demonstration Script to support your evaluation of vendors and their SIS products. Once complete, this template will provide vendors with scenarios that prompt them to display how the tool will support your organization's particular needs..

SIS Vendor Demonstration Script

Templates And Policies: Industry Coverage

Use this template to support your evaluation of SIS vendors and their solutions. Once complete, this template will provide vendors with scenarios that prompt them to display how the tool will support your organization's particular needs.

Having It All

Note: Trends and Predictions

In the early days of the personal computer software industry, there were all kinds of products that, it turned out later, were destined to be features. My favorite from that era was a standalone utility called Sideways that let one print - yep - sideways. Today, that would be the "landscape"...

Oracle, in its own fashion, has also proved the case, successfully digesting PeopleSoft, Siebel Systems, and Sun Microsystems while moving from the database product business into what I suspect new president Mark Hurd would call the "solutions business." Whatever enterprise software you might need, the chances are strong that the Oracle of toda...

Higher Education Student Information Systems Report

Industry: Industry Coverage

Higher Education Student Information Systems Report

Higher Education Student Information Systems Report. industry. Industry Coverage. productsvendorsreviewevaluationmarketfeaturesSISstudent informationstudent servicesstudent advisingregistrarstudent recordscurriculum managementadmissionstuitionellucianbannerjenzabarstudent cloudindustryhigher educationuniversitycollegeschool. student information systemextended student journeysflexible enrollment periodsflexible sethigher educationkey insightsmodern SISsonline platformsfuturedisruptionsuccessservicesfeaturesintegrationmicro-credentials. Higher Education Student Information Systems Report. As the future of higher education undergoes a disruption, your student information system (SIS) must be set up for success as a flexible set of services. Gain key insights about features of modern SISs, integration with online platforms, flexible enrollment periods, extended student journeys, micro-credentials, and more..

Quadrant Sagan

SoftwareReviews: Software Product

Search Results | Info-Tech Research Group (9)

Sagan is a multi-threaded, real-time Security Information and Event Management (SIEM), and Analyzer, application.

Quadrant Sagan. sr-software-product. Quadrant Information Security. Sagan is a multi-threaded, real-time Security Information and Event Management (SIEM), and Analyzer, application..

Juniper Secure Analytics

SoftwareReviews: Software Product

Search Results | Info-Tech Research Group (10)

Market-leading security information and event management (SIEM) that consolidates large volumes of event data from thousands of Juniper and non-Juniper devices, endpoints, and applications in near real time.

Juniper Secure Analytics. sr-software-product. Juniper Networks. Market-leading security information and event management (SIEM) that consolidates large volumes of event data from thousands of Juniper and non-Juniper devices, endpoints, and applications in near real time..

Threat and Regulatory Landscapes Make Increased SIEM Adoption Crucial

Press Release:

Info-Tech Research Group recognizes LogRhythm, Sensage and Q1Labs as champions in the SIEM market London, ON, August 27, 2012 - Regulatory pressures and the threat of hacking activities are mounting; to combat this enterprises are increasingly deploying dedicated security tools. In...

In particular, the adoption of Security Information & Event Management (SIEM) solutions, which allow an enterprise to manage and respond to an ever-widening range of threats and compliance requirements, is accelerating The SIEM landscape has drastically evolved over the last 18 months and grown increasingly competitive as larger vendors make strate...

Computer Software Site Reliability Engineering Report

Industry: Industry Coverage

Computer Software Site Reliability Engineering Report

Computer Software Site Reliability Engineering Report. industry. Industry Coverage. productsvendorsreviewevaluationmarketsite reliability engineeringSREAIOpssystem administrationSplunkLogRhythm NextGen SIEMIBM Qradarindustrycomputer softwaresoftware companysoftware vendorapplications deverlopertechnology provider. site reliability engineeringchanging digitalcloud landscapeunprecedented collaborationkey featuresleading vendorsIT strategytransparencyresiliencystabilityperformancecorrectnessstatemarketfunctionsspaceorder. Computer Software Site Reliability Engineering Report. The ever-changing digital and cloud landscape is demanding an unprecedented collaboration, transparency, resiliency, stability, performance, reliability, and correctness. Enter site reliability engineering.Learn about what site reliability engineering is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver..

Exabeam Fusion SIEM

SoftwareReviews: Software Product

Search Results | Info-Tech Research Group (11)

Exabeam Fusion SIEM offers best-in-class security analytics and automation with enterprise-scale logging and search. Cloud-delivered, Fusion SIEM leverages machine learning and automation to detect the threats other tools miss, boost analyst productivity, and provide unmatched Threat Detection, Investigation, and Response (TDIR). Fusion SIEM compliance packages include PCI-DSS, HIPAA, SOX, and GDPR.

Exabeam Fusion SIEM. sr-software-product. Exabeam. Exabeam Fusion SIEM offers best-in-class security analytics and automation with enterprise-scale logging and search. Cloud-delivered, Fusion SIEM leverages machine learning and automation to detect the threats other tools miss, boost analyst productivity, and provide unmatched Threat Detection, Investigation, and Response (TDIR). Fusion SIEM compliance packages include PCI-DSS, HIPAA, SOX, and GDPR..

Toronto Star - Bell's new network too fast for many phones

In The News:

(14-Sep-11) Bell Mobility Inc. has launched a super-fast wireless network in southern Ontario, but users will have to wait until smartphones are available that can take full advantage of the leading edge infrastructure. At this point, modem sticks are the only means to connect laptop...

The LTE Sierra Wireless U313 Turbo Stick sticks are available for online purchase for $79.95 on a three-year term ($219.95 with no term contract); and in Bell stores across LTE service areas, which include Toronto, Mississauga, Hamilton, Kitchener-Waterloo and Guelph Oosterman called the cities key centres of the “wireless ecosystem.” . (14-Sep-11...

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