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Showing 18 reviews
April 25, 2022
SERVICE VISIT
Josh reached out to us about our issues with the service department. He had us bring the car back and they double checked the work done and checked the evap relays. They changed out the gas cap and reset department. He had us bring the car back and they double checked the work done and checked the evap relays. They changed out the gas cap and reset the the system. Josh said if the light comes back to be sure to reach out to him in the future. More
by RonH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
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Helpful 0
January 03, 2020
SERVICE VISIT
Fantastic Dealership all of the employees actually care !!! I was stranded while traveling to my mothers home over the holidays when my car broke down they towed me to JP Motors. When we arrived I was helped by I was stranded while traveling to my mothers home over the holidays when my car broke down they towed me to JP Motors. When we arrived I was helped by Jacob who immediately saw I was distressed and assured me they would get my car right in and see if they could get me back on the road. Fortunately they did not have the parts in stock but gave me a car so that I could get to my moms for Christmas. Jacob went above and beyond to make sure I was taken care of and my car was repaired when I returned. The icing on the cake was he had it cleaned for me!!!!THANK YOU JACOB YOUR THE BEST!!! More
by jamesmoran1836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
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Helpful 0
July 19, 2019
SERVICE VISIT
Horrible service and sales are liars I purchased a 2008 Mercedes GL 450 from them in 2017. The car has spent more time in their shop for repairs than it has on the road. I finally got t I purchased a 2008 Mercedes GL 450 from them in 2017. The car has spent more time in their shop for repairs than it has on the road. I finally got tired of it and took the car to Mercedes of Sycamore. I find out today that JP gave me a fraudulent Carfax report on the car when i purchased it. I also find out that they have been ripping me off on prices of service and have been damaging the car intentionally to get it back into their shop. Never again. Mercedes of Sycamore is awesome. Adam and the service crew are top notch.Never never never purchase or get anything from JP Motors in Peru Illinois. More
by Jmdin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
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Helpful 2
October 16, 2018
SALES VISIT - USED
Bought used 2009 dodge journey in January 2018 Don't buy used vehicles from jp chevy in Peru il.We bought 2009 dodge journey in January of this year for 8100 dollars. They told my fiance that sin Don't buy used vehicles from jp chevy in Peru il.We bought 2009 dodge journey in January of this year for 8100 dollars. They told my fiance that since they was selling so cheap that it had no warranty but to be assured their skilled mechanics checked hole vehicle and everything works. Day one found out no heat in car and they sent her to giavonni which ended up costing 270 to flush heater cores still no heat and to find out the brakes were bad on vehicle which didn't have money to fix. Day 3 of owning it gas line exploded from were it had been taped 127 dollars to fix since then alternator 500 battery from jp chevy 143 which still has to be jumped had tested else where and everyone says same thing bad battery but jp says good battery why should we trust them when they said their mechanics checked every thing . The passenger side tire caught on fire the the caliper locked up we called jp chevy to see if they could least let us do payment to fix they said they would let us no but they never did so we had to have no vehicle till we had money to fix 450 dollars to fix caliper brake pads and brake lines. This vehicle has been a lemon and they knew it was when they sold it. I go in today to have battery tested again because it's always dead and battery is under warranty they tell me it's gonna be 120 to look at it and they think it's a parasitic draw that's killing battery so did they sell us a battery when we didn't need one. They are all about taking peoples money but when something ain't right and they should do the right thing like not sell a vehicle with no heat and bad brakes. Just shows how crooked they are. Giavonni told me they would never sell a car with no heat and brake problems but places like jp chevy don't care cause they are bigger and don't have to satisfy every customer. Never will I do business with jp and would never recommend them to anyone More
by Choicephelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
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Helpful 0
September 30, 2013
SALES VISIT - NEW
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome! New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome! More
by MarciaHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Mack
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Helpful 0
September 23, 2013
SALES VISIT - NEW
loved how Kimberly listened to my needs & had me drive the kind of cars that fit my needs & I found the perfect car for me !! drive the kind of cars that fit my needs & I found the perfect car for me !! More
by candacealleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Maack
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Helpful 0
September 21, 2013
SALES VISIT - NEW
We went to help our son by a used car and we ended up buying a new car. We have purchased there in the past and will again. buying a new car. We have purchased there in the past and will again. More
by RandyB283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Maack
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Helpful 0
September 19, 2013
SALES VISIT - NEW
They searched to find the exact vehicle that I wanted to purchase. This is the third new Corvette that I have purchased from this dealer. purchase. This is the third new Corvette that I have purchased from this dealer. More
by wags407
Price
Recommend Dealer
Yes
Employees Worked With
kimberly maack
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Helpful 0
September 19, 2013
SALES VISIT - USED
Kimberly was very friendly and knowledgable about the two vehicles I test drove. She was very helpful with questions I had regarding the Nissan Rogue I was interested in purchasing. When I purchased the veh vehicles I test drove. She was very helpful with questions I had regarding the Nissan Rogue I was interested in purchasing. When I purchased the vehicle there was only one key. A new fob was ordered quickly arrangements were made to bring the vehicle in to program the new key fob. This was done at no charge. More
by alvarinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiimberly Maack
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Helpful 0
September 19, 2013
SALES VISIT - USED
Kimberly was very helpful to me, when I went to look for a new car. She was not pushy, she also thought of what kind of cars I would like in my price range. a new car. She was not pushy, she also thought of what kind of cars I would like in my price range. More
by lissa3177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Macck
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Helpful 0