CBInsurance ServicesAmerican Home Shield [AHS]Stay away from ahs... Rip off.. Cost me more to fix with them
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RDe1of US
Jun 25, 20243:30 pm EDT
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Garage door opener broke (the springs). They are covered per the contract. Been over 30 days and not a single contractor with in 100 miles wants to work with ahs so they are forcing me to take a cash-in-lieu offer. The offer is $170 when the cheapest estimate I have is $580. Ahs is stating they are only offering to pay for fraction of the cost because they aren't covering labor. Now my contract clearly states they are to pay a reasonable repair fee which include parts and labor. They are refusing... So I have to pay my $94 monthly fee. $125 service fee... They are going to pay me $170. Sooooo that means I lost $49 to them plus the $400-$600 for the repair.
Tell me how that is service? So in the end it is costing me extra money to have their service, not to mention the calls and frustration for the last 1.5 months. My car was trapped in the garage for 3 weeks. Fyi their contract states 48 hours. It has been more than 48 days. Why does the government let companies steal money like this?
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Stop wasting your time with their nonsense. Document everything and prepare to take legal action if necessary. Cancel that service immediately and find a local, reliable contractor to fix your garage door. You’re getting scammed, and you shouldn’t pay a dime more to AHS. Get your money back and make sure they know you won’t tolerate this kind of service. Don't let them take advantage of you.
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American Home Shield [AHS] Contacts
American Home Shield [AHS] phone numbers
+1 (800) 735-4663
+1 (800) 735-4663
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For Real Estate Professionals
+1 (888) 682-1043
+1 (888) 682-1043
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100%
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Warranty Services
+1 (800) 858-1922
+1 (800) 858-1922
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American Home Shield [AHS] emails
support@ahs.com
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mediacenter@ahs.com
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American Home Shield [AHS] address
860 Ridge Lake Blvd, Memphis, Tennessee, 38120, United States
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